When you first develop problems with your sight or if your remaining sight deteriorates you can feel like your world has come to an end and despair that you may not be able to do the things you used to take for granted. Getting the right help at the right time is essential for you to get on with your life. In order for us to determine how we can best help you we will carry out an assessment of your needs.

We aim to provide you with services and support to:

Enable you to maintain your independence
Enable you to rebuild your confidence
Enable you to make best use of your remaining vision

Following your assessment we will draw up an individual support plan detailing the services and support we have agreed with you to meet your needs.

This may include in-house services such as:

Low vision assessment

Welfare rights and advocacy

My Sight My Future programme

Social and activity groups

IT training

Volunteering opportunities

Issue of small pieces of equipment

Services etc. provided by other organisations

Minor aids and adaptations

Tyne and Wear Fire Service – for smoke alarms and home fire safety advice

Lifeline pendent

Meals on Wheels

Audio Services

RNIB Talking Books

Local library audio books

Calibre Audio Library

Local talking newspapers

Looking Good – Sight Service newsletter

British Wireless for the Blind


British Telecom 195 free directory enquiry service

Taxi link scheme

Bridge cards

Concessionary travel passes

Disabled parking badges

Blind persons tax allowance

TV license reduction

Our assessment services are carried out under contract on behalf of Gateshead Brought Council and South Tyneside Borough Council.

For more information or to talk to a member of our team contact:

Gateshead - Susan Ellwood on 0191 478 5959 or email

South Tyneside - Pat Brown on 0191 456 0546 or email